At PK Agarwal, we strive to provide excellent service to our clients. If you are not satisfied with our services or need to cancel your subscription, please review our refund and cancellation policy below.
1. Refund Policy
a. Refund Eligibility: Refunds are available for clients who cancel their subscription within the specified refund period outlined in their service agreement.
b. Refund Process: To request a refund, clients must submit a written request to our customer support team at [support email/phone number]. The request must include the reason for cancellation and any relevant documentation.
c. Refund Amount: The refund amount will be calculated based on the unused portion of the subscription fee, minus any applicable fees or charges outlined in the service agreement.
d. Refund Timeline: Refunds will be processed within [number of days] business days from the date of receiving the refund request. The timeline for the refund to reflect in the client’s account may vary depending on the payment method and financial institution.
2. Cancellation Policy
a. Cancellation Procedure: Clients may cancel their subscription by providing written notice to our customer support team at least [number of days] days before the desired cancellation date. The notice must include the client’s account information and the effective date of cancellation.
b. Cancellation Charges: Depending on the terms outlined in the service agreement, cancellation charges may apply. These charges may include but are not limited to early termination fees or administrative fees.
c. Effect of Cancellation: Upon cancellation, clients will no longer have access to our services, and any outstanding payments or obligations must be settled according to the terms of the service agreement.
3. Subscription Changes
a. Upgrade or Downgrade: Clients may request to upgrade or downgrade their subscription plan at any time. Changes to the subscription plan will be effective from the next billing cycle and may be subject to adjustment of fees.
b. Change Request Procedure: To request changes to the subscription plan, clients must contact our customer support team at [support email/phone number] and provide details of the desired changes.
4. Contact Information
If you have any questions or need assistance regarding our refund and cancellation policy, please contact our customer support team at support@pkagarwal.site .
By subscribing to our services, you acknowledge that you have read, understood, and agreed to our refund and cancellation policy.